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The Ministry of Tourism of Indonesia understands that the right of individuals to their privacy is important. Therefore, you are in control of the information you provide to Wonderful Indonesia.

 

SCOPE

This Privacy Policy applies to all external parties, namely, visitors to Tourism Indonesia websites and social media pages, subscribers to Tourism Indonesia briefings and marketing materials, and any other individual whose personal information may be collected, stored and used by Tourism Indonesia or its partners. This Policy also applies to Tourism Indonesia’s management of personal information across all of its offices (in Indonesia and internationally).

How Wonderful Indonesia Earned and Compiled Your Personal Information

Wonderful Indonesia collects your personal information only when it is reasonably necessary for or directly related to the Ministry of Tourism of Indonesia’s function. It is usual practice to collect personal information directly from you when you deal with Wonderful Indonesia when you:

A.    Provide your personal information through:

a.    Registering an account on the website of Wonderful Indonesia;

b.    Subscribing to a newsletter or register to receive brochures through Wonderful Indonesia’s website;

c.     Applying to attend or exhibit at a Wonderful Indonesia event;

d.    Entering a promotion or competition through the website;

e.    Creating/offering business dealings with Wonderful Indonesia

B.    Enter the www.indonesia.travel website and give access to:

a.    Cookies
Wonderful Indonesia use cookies to help you in your login and to track your preferred vacation in Indonesia so we can give you the best suggestions of the items you should know better during your trip. Most web browser will automatically accept cookies but you can choose to block it if you prefer to browse without cookies.

b.    IP Address
Wonderful Indonesia earned and compiled your IP address to diagnose any problems that might occur in our server.

You may choose to remain anonymous or using an alias when dealing with us whenever it is practicable. 

COLLECTION

Tourism Indonesia collects personal information only by lawful and fair means, where it is reasonably necessary for or directly related to Tourism Indonesia functions. It is Tourism Indonesia’s usual practice to collect personal information (including, without limitation, your name, email address, phone number, and postal address) when you deal with Tourism Indonesia by phone, letter, email, face-to-face or online. You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services.

AUTOMATED COLLECTION

When you visit this website, we may use automated technology (such as usage monitoring software, cookies, and sessions) to collect and store certain information about your visit. A cookie is a small portion of data sent from a website and stored in a user's web browser while a user is browsing a website. It helps Tourism Indonesia remember who you are and can make your subsequent visits to the webpage simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information. 

Types of Personal Information Compiled by Wonderful Indonesia

The types of personal information that Wonderful Indonesia may vary. It may include your name, contact details, images, your views and opinions about our services, or travel information. Here are the details based on your behavior:

  • If you are a traveler or tourist who registers to create an account on the Wonderful Indonesia site or simply register to receive e-newsletters from Wonderful Indonesia, your personal data that are going to be collected are: your name, address, email address, age group, and general information about the holiday you are searching for.
  • If you sent a complaint, Wonderful Indonesia collect your name, email address, and details about the complaint.

Generally, we are also compiles some other data like:

·       the times and dates you visit this site;

·       the browser and operating system you use; and

·       the site that redirect you to www.indonesia.travel and the links that you click.

All of information that we compiled are important for us to make your visit more enjoyable by creating better web personalization. That information will also be used for research and statistical, reporting purposes, and developing the websites and services of Wonderful Indonesia.

How Wonderful Indonesia Uses Your Personal Information

Wonderful Indonesia will only use and disclose personal information for the purpose for which it was collected. For example, if you register our newsletter to receive information about travelling to Indonesia, Wonderful Indonesia will use your name and email address to send you the information. Other examples include use or disclosure for the purpose of:

  • Providing the publications or services you have requested;
  • Marketing communications;
  • Complaint handling; as well as,
  • Research and forecasting.

Some of third parties that may disclose your personal information includes external service providers such as IT consultants, professional advisers, publishing houses and marketing/advertising agencies, or even business partners with whom Wonderful Indonesia has a formal contractual relationship with.

Wonderful Indonesia will not use or disclose your personal information for a purpose other than its prior usage unless you have given your consent. Wonderful Indonesia may also use or disclose your personal information for public education/awareness.

Security of Personal Information

Wonderful Indonesia knows that you want to keep your personal information safe from any intrusion. Therefore, we take security of personal information seriously and have implemented a range of physical and electronic security measures to protect your personal information from unauthorized access, modification, use, disclosure or misuse.

Changes or Updates on Personal Information

If you wish to change the information that you have provided because you found the information is out of date, irrelevant, inaccurate, or incomplete, you can simply update the information on your account in this site or contact us to help you with this matter.

If Wonderful Indonesia then refuses to give access to your personal information or to correct information as you request, we will provide you with reasons for that refusal or you could send us back a complaint letter. 

Other Information You Should Know

Even though Wonderful Indonesia has ensured that the security, integrity and privacy of personal information submitted to its websites are maintained and handled seriously within the web, you need to be aware of inherent risks associated with the transmission of information via the Internet.

Wonderful Indonesia cannot guarantee or warrant the security of any personal information you submit external links to websites operated by third parties. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of these websites. Visitors to those websites should refer to their separate privacy policies and practices.

Any changes in the privacy policy in the future will be posted in this page and will be notified by email if necessary. If there is any questions, comments, or requests regarding this privacy policy, you could contact Wonderful Indonesia through the form provided in this site.

 

This privacy policy was last updated on November 2017.

 

 

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